How to Raise a Complaint
Last updated: October 2026
We want every homeowner who reaches Personallyvol Tree Service to be treated fairly and honestly. If something went wrong, please let us know. This page shows how to file a complaint and what comes next. It is a general template, not legal advice.
What You Can Tell Us About
You can write to us about:
- Your experience when calling or contacting Personallyvol Tree Service
- The way your personal information was handled
- Anything on this site that seems unclear or wrong
- The conduct of a provider we connected you with
When the Issue Is a Provider
Providers in our network are independent businesses. They answer for their own quotes, prices, work and customer service. If you have a problem with tree work at your property, the usual first step is to raise it with the provider directly and keep a written record.
We still want to hear about it. Feedback helps keep our network honest, and providers who repeatedly fall short may be removed. Please know that Personallyvol Tree Service cannot settle contract disputes, refund a provider's work or make decisions for a provider.
Sending Your Complaint
Email contact@personallyvol.garden and include:
- Your name and the easiest way to reach you
- The date you contacted us or the provider
- The phone number you called or the form you used, if you recall
- The provider's name, if you know it
- A clear account of what happened and what outcome you hope for
After You Write
We will confirm receipt by email, usually within a few business days. Then we will look into what happened, which may include contacting the provider. After that, we will reply with what we found and any steps we plan to take.
Still Unhappy?
If our answer does not satisfy you, reply and ask us to take another look. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For concerns about licensed contractors, a state or local licensing office may be able to help too.
Contact
Email: contact@personallyvol.garden
Reach a local provider
Tell us about your tree and where it stands. Personallyvol Tree Service will point you to a local provider who can look at the job and give you a written quote.
No obligation